Direct-to-Consumer fulfilment experts
with 15 years of experience
439M+
items
Nearly half a billion items processed. This scale allows us to drive down costs and absorb your peaks.
99.92% pick accuracy
An exceptionally accurate pick rate which will delight your customers and save you money on fixing.
8,900+
declarations
Customs declarations made to HMRC with all of the tariff codes, customs values and rules of origin handled.
26 countries shipped to
Parcels shipped to 26 countries, each country with different requirements.
Trusted to
- Ship orders on-time and in-full
- Present to your brand standards
- Manage your stock efficiently
- Make you more efficient with our tech
- Personal service from your account manager
Our Team
Unlike most 3PL’s we minimise the use of agencies and temporary staff, and we pay all team members at least the Real Living Wage. By paying and training well, we can demand high quality and drive retention.
Kevin Dorren
Chair
Kevin is an entrepreneur and investor and serves as non-executive chair. He has been the founder of direct to consumer food businesses including Diet Chef and invests in many more.
Ewan Reid
Managing Director
Ewan has more than 30 years experience in food and drink, including technical, procurement and operational roles. Previously, he was Managing Director of Matthew Algie, one of the UK’s largest coffee roasters.
Andrew Veitch
Chief Technical Officer
Andrew has been in e-commerce for more than 25 years. He co-founded Diet Chef and ran technology to support 150,000 customers. He then ran a venture-funded technology startup.
Jim Henderson
Distribution Center Manager
Jim previously worked for Tesco and was responsible for over 150 employees in one of their larger distribution centres. He now manages the team who pick and pack the orders at Move Fresh.
Hayleigh Steyn
Customer Relationship Manager
Hayleigh previously worked in support at some major e-commerce brands gaining deep experience of the issues and platforms such as Shopify. She is responsible for client onboarding and customer support.
Alistair Bottomley
Environment & Quality Manager
Alistair has a MSc in environmental management. He is responsible for our environmental programmes and quality systems including our British Retail Consortium (BRCGS) certification and HMRC suspended duty.
Ian Wilson
Distribution Center Systems
Ian has a HND in Logistics and has spent his career in food and alcohol warehousing and distribution. He is responsible for layout, systems and is a qualified forklift trainer.