It used to be incredibly complex to make B2C sales into the EU; exporters had to measure sales in each country and when you hit the VAT threshold you needed to register in that country and make a VAT declaration to that country’s tax office.
From July 1, 2021, the Import One Stop Shop (IOSS) was introduced which allows exporters to make a single VAT registration and a single quarterly return for all EU countries.
If you sell direct to the EU and are registered under IOSS please give us your IOSS number and we will ensure it is used on all parcels shipped to the EU.
If you sell through one of our supported marketplaces which are currently Amazon, eBay and Etsy then we can automatically use the the IOSS registration number of that marketplace for all EU shipments. Please make sure you are telling us the marketplace through your ecommerce integration, file upload or the API. You account manager can help you with this.
If you do not supply us with an IOSS number then we we will ship your orders to the EU as Delivered Duties Unpaid (DDU) which means that your customer may have to pay VAT to the courier before your goods can be delivered.